AARO Global Support session description
In this session, we will guide you through the latest updates of the new Service Level Agreements (SLAs), such as that we now provide 24/7 product support online via our case management system. How will it affect you and what benefits will it give you?
We will also explain and sort out the questions:
- What is Product Support?
- How do we work in AARO Global Support?
- How do we guide you through our documents & manuals?
We end with some good examples of how we provide simpler user support, followed by a Q&A session.
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