Online User conference 2020 – AARO Global Support

AARO Global Support session description


In this session, we will guide you through the latest updates of the new Service Level Agreements (SLAs), such as that we now provide 24/7 product support online via our case management system. How will it affect you and what benefits will it give you?

We will also explain and sort out the questions:

  • What is Product Support?
  • How do we work in AARO Global Support?
  • How do we guide you through our documents & manuals?

We end with some good examples of how we provide simpler user support, followed by a Q&A session.

Welcome!

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