Follow us on Twitter and LinkedIn
Call us on (+46) 8 +46 (0) 8-505 930 00
  • English
  • Svenska

Our services

Choosing AARO puts the entire expertise of our company at your disposal. Our knowledgeable and experienced consultants assure the implementation of the system and offer a number of services to support your day-to-day work.

Our skilled consultants have long practical experience in legal and operational consolidated accounts. Many also have previous experience from key positions in major Swedish corporations. This practical experience, in combination with project management and advanced system skills, makes the our consultant organisation an optimal resource for your work.

Our services are tailored to your needs and can be related either directly to the system or to other areas that concern your company’s group accounting.

A selection of our services:

Implementation of AARO

Implementation of AARO

The primary role of our consultants is to ensure your implementation project, from project start to go live, and ensure that your requirements are met the very best way.

All our consultants within implementations and upgrades have deep knowledge of AARO, as well as long practical experience in group accounting, and operational follow-up and control.

Integration projects

We have carried out many projects in which AARO is integrated with other systems and processes, aimed to minimise the stages in information transfer.

If you want to integrate your company’s business system, ERP system etc., with AARO for automatic data collection from an external source, it can be done with our standardised AARO Integrator. There is also the possibility of opening the door to AARO via other systems.

AARO Connector provides a secure and standard way to fetch information for further processing, presentation and analysis. Other clients or system solutions can read information in real time directly from AARO with the help of AARO Connector.

Training – AARO Academy

AARO Academy

AARO Academy specialise in group accounting and IFRS, as well as AARO software courses that cover the total needs of your group.

We offer general, practical training courses that cater to your different learning needs in IFRS, group reporting and group accounting.

Our vision is to be your natural competence partner in all parts of group reporting – whether your group are using the AARO software or not.

» See all our courses and upcoming dates.

Consulting assignments

Consulting assignments

To those who have been working with AARO for some time, we offer services for further development and system optimisation. Based on your wishes, we can suggest changes in the development of existing installations. Our consultants help you by simplifying and improving your current work procedures to ensure that you use AARO in the very best way.

You can also hire one of our experienced consultants as an extra resource during the closing process. Both during and after office hours, we can support our clients in work-intensive periods, when sickness, holidays or other circumstances must not disrupt reporting and closing.

With our long experience in group accounting, financial management and financial control, and with our capacity to work under pressure, we lighten the workload for you and your colleagues.

Examples of consulting assignments:

  • Identifying possibilities to increase efficiency in the closing process.
  • Review of the financial flow and how information is fed into AARO.
  • Help in creating customised reports.
  • Support on issues to do with group accounting.
  • Complementing AARO with non-financial information while eliminating the ancillary reporting.
  • Extra resource during the closing process.

Global Support

Global Support – 24/7 product support online

AARO Global Support provide support to help you as customer towards your defined Service Level Agreement (SLA), and ensures that you will receive the highest levels of service, regardless of which of our products you use, or which version. We provide 24/7 product support online via our case management system or via chat.

Our self-service support portal provides you with immediate access to the material you need to solve your issue, via a vast knowledge library and a 24/7 online support case system.

Here you find:

  • Manuals
  • Knowledge base
  • Technical whitepapers

Do you want to know more about our 24/7 support offer? E-mail us or contact your Key Account Manager.

New support portal – AARO Service Center!

1st August 2021, we released AARO Service Center, our new support portal.

Take a look at this short video to see all features in the new support portal:

To enlarge the display of the video, click on this icon in the lower right corner of the video:

Upgrade of AARO

Upgrade of AARO

For best performance and compatibility with other systems, we carry out projects to upgrade to the latest version of AARO. Besides better performance and compatibility, the upgrade gives you access to new functionality that creates new possibilities for you in your closing process.

To make the upgrade process as smooth as possible, together with you we go through the time schedule and the activities that the version changeover entails.